This website is designed to provide all our customers, including users with disabilities, the ability to enjoy a rich and rewarding shopping or browsing experience. We do this by utilising good practice in choosing complementary colours for backgrounds and text. We endeavour to ensure images are kept to a minimum in navigational areas.


All content images on this site are provided with descriptive ALT attributes. Where images contain important information, such as graphs and charts, alternative information is provided in the form of inline descriptions of tabular data.

Cascading Style Sheets

Our site uses CSS (cascading style sheets) for visual and design layout this enables users to customise the appearance of the site to their preferences. Users without CSS will be able to browse a hierarchical list of contents.

Adobe Flash

We use Adobe Flash Player 7.0 or newer only for video purposes. We recommend using the most recent version of Adobe Flash Player, which is available from Adobe.

Assistive Technology Users

We strive to provide the best guest experience for all visitors to our web site. We are committed to continuing to find ways to enhance and improve the experience for all guests, including those using assistive technologies. For help regarding the use of the site please call us on 0845 812 3600. Lines are open Monday to Friday 9.00am - 5.00pm (closed Saturday/Sunday).

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